Terms & Conditions

Last updated: July 2026

Welcome to Ian Fitness Coaching.

These Terms & Conditions (“Terms”) govern your use of our website, services, digital products, and coaching programs. By purchasing any service or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or purchase our services.

1. Services

Ian Fitness Coaching provides fitness-related services, including but not limited to:

  • Online fitness coaching
  • In-person personal training
  • Personalised workout programmes
  • Nutrition guidance
  • Fitness challenges
  • Digital fitness products and guides
  • Educational fitness content

The exact services included will depend on the package you purchase.

2. Eligibility

You must be at least 18 years of age to purchase coaching services or digital products.

By purchasing our services, you confirm that:

  • you are at least 18 years old;
  • the information you provide is accurate;
  • you have the legal capacity to enter into this agreement.
3. Health Disclaimer

Ian Fitness Coaching provides fitness coaching and educational guidance only.

We are not medical professionals, registered dietitians, physiotherapists, psychologists, or healthcare providers. Nothing provided through our coaching, website, emails, videos, digital products or communications should be considered medical advice, diagnosis or treatment. Before beginning any exercise programme or making significant dietary changes, you should consult your physician or another qualified healthcare professional.

By participating in any coaching programme you acknowledge that:

  • you are voluntarily participating in physical exercise;
  • you understand that exercise carries inherent risks;
  • you accept full responsibility for your own health and wellbeing;
  • you have obtained medical clearance where appropriate;
  • you will immediately stop exercising if you experience pain, dizziness or any other concerning symptoms.

You participate entirely at your own risk.

4. No Guarantee of Results

Every individual responds differently to exercise and nutrition. While we aim to provide the highest quality coaching possible, we do not guarantee any specific results, including weight loss, muscle gain, strength improvements or body composition changes.

Your results depend on many factors including, but not limited to:

  • consistency;
  • adherence to the programme;
  • nutrition;
  • sleep;
  • recovery;
  • effort;
  • genetics;
  • existing medical conditions;
  • lifestyle choices.
5. Client Responsibilities

Clients are expected to:

  • provide honest and accurate information;
  • complete onboarding questionnaires truthfully;
  • follow coaching instructions responsibly;
  • communicate respectfully;
  • attend scheduled sessions where applicable;
  • complete check-ins as requested;
  • inform us of injuries or medical conditions that may affect training.

Failure to engage with the coaching programme does not entitle the client to refunds, credits, extensions or additional coaching time.

6. Coaching Period

Coaching begins on the agreed start date and continues for the agreed duration. Coaching packages are fixed-term commitments. Missed workouts, delayed check-ins, holidays, illness, travel, lack of participation or inactivity by the client do not pause or extend the coaching period unless expressly agreed in writing by Ian Fitness Coaching.

7. Payments

Payments are processed securely through Stripe. Depending on the programme selected, payment may be made:

  • in full; or
  • through an agreed instalment plan.

By choosing an instalment plan, you agree to pay all scheduled instalments for the full duration of your commitment. Failure to use the coaching service does not remove your obligation to complete the agreed payments.

8. Cancellation and Refunds

All coaching commitments are final. Except where required by applicable law, all purchases are non-refundable.

Once coaching has commenced, clients may not cancel the remaining term of their programme or request a refund due to changes in motivation, schedule, lifestyle, personal circumstances or lack of participation. Digital products are also non-refundable once access has been provided or the product has been downloaded.

9. Communication

We aim to respond to:

  • new enquiries within 72 hours;
  • active coaching clients within approximately 24 hours during business days.

Response times may occasionally vary due to weekends, holidays or unforeseen circumstances.

10. Third-Party Platforms

Our coaching services may be delivered through third-party platforms including, but not limited to: CoachFlow, Everfit, MyFitnessPal, Stripe. These services are operated independently. Ian Fitness Coaching is not responsible for outages, technical issues, interruptions, data loss or service changes affecting these third-party providers. Your use of those platforms is also subject to their own terms and privacy policies.

11. Intellectual Property

All content produced by Ian Fitness Coaching is protected by copyright and other intellectual property laws.

This includes:

  • workout programmes;
  • nutrition guides;
  • videos;
  • educational material;
  • downloadable resources;
  • branding;
  • logos;
  • graphics;
  • website content;
  • coaching materials.

Purchasing a programme grants you a personal, non-transferable licence to use the materials for your own personal purposes only. You may not:

  • copy;
  • reproduce;
  • modify;
  • distribute;
  • resell;
  • upload;
  • publish;
  • share login credentials;
  • share coaching materials with others;
  • use our content commercially without prior written permission.
12. Testimonials and Progress Photos

We greatly appreciate client success stories. However, Ian Fitness Coaching will only use testimonials, transformation photos or videos after obtaining the client’s explicit permission. Permission may be withdrawn at any time for future use.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Ian Fitness Coaching shall not be liable for:

  • injuries;
  • illnesses;
  • medical complications;
  • allergic reactions;
  • indirect or consequential losses;
  • business losses;
  • loss of income;
  • loss of profits;
  • technical failures caused by third-party services.

Clients accept full responsibility for their participation in any exercise programme. Nothing in these Terms excludes liability where such exclusion is prohibited by law.

14. Termination

We reserve the right to suspend or terminate coaching services where a client:

  • behaves abusively;
  • repeatedly violates these Terms;
  • engages in illegal activity;
  • shares coaching materials without permission;
  • deliberately interferes with the coaching process.

Termination for these reasons does not entitle the client to a refund.

15. Privacy

Your personal information is processed in accordance with our Privacy Policy.

By using our services, you acknowledge that you have read our Privacy Policy.

16. Website Use

You agree not to:

  • misuse our website;
  • attempt to gain unauthorised access to our systems;
  • introduce malicious software;
  • interfere with the operation of the website;
  • use automated tools to scrape or copy content without permission.
17. Force Majeure

Ian Fitness Coaching shall not be liable for delays or failure to perform services resulting from events beyond our reasonable control, including but not limited to natural disasters, internet outages, government actions, illness, power failures or other unforeseen events.

18. Changes to These Terms and Governing Law

We may update these Terms from time to time. The latest version will always be published on our website with the updated revision date.

These Terms are governed by the laws of the Netherlands. Any disputes arising from these Terms or the use of our services shall be subject to the jurisdiction of the competent courts of the Netherlands, unless mandatory consumer protection laws provide otherwise.

If you have any questions regarding these Terms & Conditions, please contact Ian Fitness Coaching using the contact details provided on our website.

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